As a guest to www.completekitchenware.com.au, we understand the importance of your privacy and we are committed to how your personal data could be used and shared over the internet. Your privacy as a visitor to our website is respected and your private data will only be collected and where required, processed in the ways which are described below and in accordance with the Australian Privacy Principles (APPs) in the Privacy Act.
This Privacy Policy refers only to our website and applies for the use of our website. We have no control on how your data is collected, processed, or stored by other websites.
A. Definitions
A.1 “Complete Kitchenware” refers to Complete Kitchenware Pty Ltd of 317 Parramatta Rd, Leichhardt, NSW 2040.
A.2 “We” & “Our” “Us” refers to Complete Kitchenware Pty Ltd of 317 Parramatta Rd, Leichhardt, NSW 2040.
A.3 “Website” refers to all material contained on www.completekitchenware.com.au
A.4 “Privacy Policy” refers to this policy on this webpage
A.5 “Privacy Act” refers to the Privacy Act 1988 (Cth)
B. Coverage?
This Privacy Policy only applies to your use of our website. This website may contain links to 3rd party websites which are not owned or controlled by us, and Complete Kitchenware is not responsible for the privacy policies of any such websites. You are encouraged to check the privacy policies of any such websites before sharing your information with them.
C. What personal data do we collect, process and store?
Complete Kitchenware collects the following data from you:
C.1 Personal name/s and business names;
C.2 Business Details such as your ABN and ACN or other business identifier;
C.3 Contact information such as your phone number and email address;
C.4 Your billing and shipping address; and
C.5 Your IP address, website history, web browser and operating system (please refer to our tracking data and cookie policy in Paragraph E)
D. Why we collect process and store your data and how do we use it?
Your information is collected automatically upon your use of our website. Complete Kitchenware collects, processes, and stores personal data for the following purposes:
D.1 Purchases and sales: Complete Kitchenware will use data relating to your business name and details in order to complete your sale and for your invoice;
D.2 Product Delivery: Complete Kitchenware uses your postage and shipping data for the location where a customer would like order shipped to;
D.3 Marketing:- Complete Kitchenware will use your phone number and contact email address to provide newsletters and product updates to customers
D.4 Tracking and Customer Analytics: Complete Kitchenware will use anonymous data which includes IP address, website history, web browser and operating system data to constantly improve our website experience to our clients and perspective clients.
Complete Kitchenware does not, and will not store or directly handle any financial information relating to money payments or credit payments. All payments are processed by a third-party financial institution which is a separate entity from Complete Kitchenware and our website.
E. Tracking data and internet cookies
Complete Kitchenware will use cookies to collect data about your usage of our website. Cookies are small text files which websites may place onto your computer or device for purposes of record keeping. We record repeat users of our website and store your data which may be information relating to the date and time of your visit, the pages you viewed, any documents you have downloaded, your operating system, your web browser and your IP address. Google Analytics, Google AdSense and other analytics and ad serving networks track our website and our visitors cookies. This information is anonymous and we only use this data for the purpose to improve users experience as well as our website.
F. Direct Marketing and Opting Out
By providing your contact email address and contact telephone numbers to Complete Kitchenware, you consent to Complete Kitchenware contacting you for the purposes described above. You may opt out of being contacted by Complete Kitchenware’s marketing and newsletters by:
Contacting us at sales@completekitchenware.com.au, or by contacting our staff on (02) 9569 7790
G. Access to your data and do we share your data?
G.1 Subject to the below paragraphs, Complete Kitchenware will not share any of your provided data with any third parties for any purposes.
G.2 Under special circumstances where Complete Kitchenware may be legally required to share your personal information and data such as times which we may be involved in legal proceedings, court orders, or other times where Complete Kitchenware is to comply with requests from government authorities.
G.3 Complete Kitchenware may share your personal data and information with other companies in their conglomerate group.
G.4 Complete Kitchenware may occasionally share your data to other parties who are involved with our business’s operations. This may include parties who are involved with our service technicians, delivery of goods, web host, search engine facilities, advertising, and marketing. We will take all reasonable steps to ensure your information is handled safely, securely and in accordance with your privacy rights as prescribed under the Privacy Act.
G.5 Complete Kitchenware may compile statistics about user and customer use of our site. This may involve processing data on visitor numbers, internet traffic, usage patterns, purchase history, sales and other. All such data will be anonymous and will not include any data which may identify you or that can be combined with other data to identify you. From time to time, we may share this data with third parties. Your data will only be shared and used in accordance with the Privacy Act.
H. Your rights to your data
H.1 Access to your personal data
You have the right to access your personal data which we hold about you. Access to your personal data is by visiting your personal user profile account on our website or by contacting us either by mail or email on the address below.
H.2 Correction or removal of your personal data
You may request us to correct your personal information that we hold about you by contacting us either by mail or email on the address below. Complete Kitchenware may take reasonable steps to make any corrections or amend your personal information if we are reasonably satisfied that the personal information which we hold is inaccurate, out of date, irrelevant or misleading, whilst having consideration to the purpose to which the information is held.
Please Mail to: Complete Kitchenware, 317 Parramatta Rd Leichhardt, NSW 2040
I. Your acknowledgement and acceptance of our Privacy Policy
Your use of our website indicates your acknowledgement and acceptance of our Privacy Policy. If you do not agree with our Privacy Policy, please do not utilise the services which we provide on our website or provide your personal data to us.
J. Questions or Complaints
If you would like further information on the Privacy Policy or how we manage your personal data, or you wish to lodge a complaint regarding an alleged breach of the Privacy Act, please contact us by:
Email: info@completekitchenware.com.au
K. Changes to our Privacy Policy
Should there be a requirement, Complete Kitchenware Pty Ltd may change our Privacy Policy/Agreement from time to time regarding any updating to the policy or in accordance to any changes of the law. Changes to our policy will be find on our website and you will deemed to have accepted the terms of the Privacy Policy upon your first visit of the website following the amendments. You are responsible to keep updated with our Privacy Policy via checking our website occasionally.